According to Dropbox, its service has an unfortunate compatibility issue with Apple’s latest update. It specifically affects the Automatic Backup Function. The new software apparently prevents both Dropbox and it’s photo managing app Carousel from properly uploading photos and videos to the cloud.
The company say’s it’s working with Apple to resolve the issue, but for now, it advises those who choose to upgrade their iOS software to refrain from deleting their files until it issues a fix. You’ll also get a Carousel and Dropbox update soon that temporarily suspends Automatic Backup to prevent confusion on which files have actually been uploaded. Of course, you can always upload photos and videos through a computer, but if you’re too lazy to find that cord, you may want to cross your fingers for a while.
Advanced Integrated Controls (AIC) will continue to keep our local clients in the Hilton Head and Bluffton areas informed on the issue with Apple and Dropbox.
